One Nexus Group and Renault UK Launch Seamless Courtesy Vehicle Programme:

Renault DRIVE

London, UK — September 2025

One Nexus Group, in partnership with Renault UK, is delighted to announce the launch of Renault DRIVE, a streamlined courtesy vehicle programme designed to enhance the ownership experience for Renault drivers facing warranty-related issues.

Renault DRIVE revolutionises the courtesy car process for the Renault dealer network through a user-friendly, web-based platform supported by full operational backing from the One Nexus team. With just two simple steps—open a case and close a case—dealerships can rely on Renault DRIVE to manage the entire customer journey, delivering a smooth, empathetic, and efficient experience.

“Vehicle issues are an unfortunate reality, but how we respond to our customers makes all the difference,” said Chris Summers, Business Customer Manager at Renault UK. “Renault DRIVE allows us to keep our customers mobile and supported, with minimal disruption to their day.”

Already live in several pilot dealerships, Renault DRIVE is scheduled for a full rollout across the Renault UK network by the end of the year.

Alan Glazier, Commercial Director at One Nexus Group, added: “This partnership is about more than just technology—it’s about delivering peace of mind. Renault DRIVE empowers dealerships to focus on service, while we handle the logistics and customer care.”

Renault DRIVE marks a significant step forward in customer service innovation, reinforcing Renault UK’s commitment to delivering excellence at every stage of the ownership journey